D.1) Highware Training Delivery System is implemented by Highware Operations.
D.2) Application of Highware Training Delivery System is documented in Delivery plans. There is one Delivery plan for each training or education operation. The Delivery plan reflects special arrangements (roles and specific templates). If no specific arrangement, Delivery plan is made of both standard Project Management Skills Improvement Plan and standard Highware Training Delivery Plan.
D.3) Any person involved in any Highware training delivery is committed to quality of training. If no waiver, a no-conformity is a professional mistake.
D.4) Effectiveness of the Highware Training Delivery System is assured by a continuing programme of audit. This is organised and managed by Highware Operations. Significant issues and problem areas identified by the audit programme are reviewed with Highware Editions.